Job Posting
Business Office Director
The Business Office Director is responsible for overseeing all financial operations related to patient accounts, billing, collections, and revenue cycle management within the hospital. This role ensures accurate and timely reimbursement, compliance with regulatory requirements, and efficient business office operations to support the organization’s financial health.
Prepare and analyze monthly reports on billing, collections, and revenue trends. Track key performance indicators (KPIs) such as up front collections, clean claim rate, denial rate, and days in A/R. Provide leadership with financial insights and recommendations for improvement.
Oversee all aspects of the Business Office including patient financial counseling, eligibility verification, and insurance authorization processes.
Address patient concerns and resolve complex account issues.
Experience:
5+ years of revenue cycle or healthcare business office experience preferred
3+ years in a leadership or supervisory role
Experience in a critical access hospital setting preferred
Skills & Competencies:
Computer Experience required including Excel Proficiency
Strong knowledge of healthcare billing, coding, and reimbursement methodologies
Familiarity with Medicare, Medicaid, and commercial payer requirements
Proficiency in healthcare financial systems and electronic health records (EHR)
Excellent analytical, problem-solving, and organizational skills
Strong leadership and communication abilities
Additional Information
Position Type : Full Time
Shift : Day
Contact Information
Phyllis Hopkins - Human Resource
Human Resource
14600 St. Stephens Ave
Chatom, AL 36518
Email: phopkins@wchnh.org
Phone: 251-847-4292 |
